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New Feature for RRWMD Billing Customers

By Leslie Robinson Nov 20, 2015 - Trash

Now available, the Resource Recovery & Waste Management Division is providing direct access of transactional data to all of our billing customers. The information is available via our Web Reporting System.

Establishing an Account

  • Go to our Web Reporting System website
  • Click on Contact Us
  • Fill out the required fields
  • In the Question/Comment box, enter "Create an account for me for billing account ID __."
  • You will receive an e-mail with a temporary password
  • Log onto your account and reset your password

Please note that all access accounts are limited to one e-mail address. If you have multiple authorized users, you will need to either provide an e-mail address that is accessible to all users or create multiple access accounts with unique e-mail addresses.

Using Your Account

Once you have established an access account, you will be able to use the following tools:

  • View all data collected through our facility scale system
  • Create your own reports
  • Update refuse account information
  • Request a statement or copies of receipts
  • Make payments

Please don't hesitate to contact us if you have any questions about this new feature.