Now available, the Resource Recovery & Waste Management Division is providing direct access of transactional data to all of our billing customers. The information is available via our Web Reporting System.
Establishing an Account
- Go to our Web Reporting System website
- Click on Contact Us
- Fill out the required fields
- In the Question/Comment box, enter "Create an account for me for billing account ID __."
- You will receive an e-mail with a temporary password
- Log onto your account and reset your password
Please note that all access accounts are limited to one e-mail address. If you have multiple authorized users, you will need to either provide an e-mail address that is accessible to all users or create multiple access accounts with unique e-mail addresses.
Using Your Account
Once you have established an access account, you will be able to use the following tools:
- View all data collected through our facility scale system
- Create your own reports
- Update refuse account information
- Request a statement or copies of receipts
- Make payments
Please don't hesitate to contact us if you have any questions about this new feature.